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Coronavirus (COVID-19)

Update 3/23/2020

New hours: We are open on weekdays from 8-4:30 for now, and 8:30-11:30 on Saturdays.

At the recommendation of the American Academy of Pediatrics and County leadership, we are still performing well child visits for newborn thru 2 year olds.

We would like to give an update about how Eastside Pediatrics is handling the Coronavirus (COVID-19) infections in our area. Our main concern is the health and well being of our patients and their families. The situation is evolving rapidly and we are making every effort to implement protocols to maximize safety at our office.

Fortunately, children have been having less severe infections. Children are exposed to many other coronaviruses every winter and this is thought to be one of the reasons why the infection is less severe in younger people. However, they can expose others who may be at greater risk for more severe outcomes.

In order to reduce the risk to our patients and their families:

  • All of our sick visits will start with a video/telemedicine visit. If an in-person visit is needed for essentials like vital signs, exams, and tests, we perform these in the parking lot if possible.
  • We are seeing well children in the morning and sick children in the afternoon. If you are scheduled for a well visit and you or your child is sick, please let us know that ahead of time.
  • Please limit the number of caregivers bringing the child to the office. 
  • Please bring only the patient to the office. 
  • People over 60 should avoid bringing children to the office unless there is absolutely no alternative. 
  • If your child has fever and cough and is not ill-appearing, it is best to avoid our office.  We are making every effort to safely keep these children out of the office. 
  • Telemedicine visits (phone and video) are an option for less severely ill patients, and for some other conditions (e.g. rashes, pinkeye >2 years old, medication followups, behavior or school discussions, and others). Please ask about this option if you would prefer not to come to the office in person.
  • Please eliminate non-essential activities. This means no playdates, inviting neighbors and family for dinner, playing a soccer game, or getting together with your school friends. Together we are making a difference in our community.

This is a good time for video visits to discuss things that don’t need an in-person visit.  (e.g. headaches, behavior concerns, skin questions, digestive concerns, and updates on chronic conditions such as asthma, ADHD, anxiety, depression, and allergies)  If you would like to schedule a visit to discuss these issues, please give us a call or email. Better yet, sign up for the patient portal (call us for an activation code if you haven’t signed up before) and contact us that way!

Currently, we are not able to test for COVID-19 in the office, and most hospitals are not testing unless there is a travel history or known direct exposure. Most emergency departments consult with infectious disease specialists and the Monroe County Department of Health.  You cannot just walk in and ask for a test.  If you think your child needs medical attention, please call us and we will arrange appropriate care.

Remember that washing our hands and being aware of our surroundings is very important to staying healthy.  There is no current need to wear masks unless instructed by medical professionals.

More information can be found at www.healthychildren.org

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